Here is 【Contact form for general inquiries】

For 【Internet connection inquiries】, please go to the link below for another form;
⇒　https://sunrise-net-s.cms2.jp/dormnet_listeng/neinfo.html

Please, enter the necessary information and click the "Confirm" button.

※required field

＜Frequent inquiries＞
★About Dorm-WiFi user's device addition ⇒　MAC address addition form
★About Dorm WiFi user's Contract Extension (※The service will be stopped after the expiration) ⇒　Dorm-WiFi extension form
★About SIM user's Contract Extension (※The SIM will be a disposal after the expiration: "No Working Again") ⇒　SIM extension form
★SIM Setting ⇒ SIM Setting Guide (1GB~10GB Plans)

Customer ID (if you do not know it, leave it blank)

Name *

Residence (dorm name, room number) *

Phone number *

Email address *

Your question *

About personal information *

I agree with Sun-Net personal information protection policy.

I accept the terms of contract and agree with Sun-Net personal information protection policy. If you agree with our privacy policy, please check the button and click on “Send application”